Unfortunately, transfers that have already been delivered cannot be cancelled, reclaimed or refunded. Therefore it is important to ensure that the mobile phone number you have entered is correct.
Where can I send Money or Airtime?
How much does it cost to make a transfer?
What is the maximum amount I can transfer?
Can I transfer money to a bank account or credit card?
What is the mode of payment in making a transfer?
What kind of bank cards can I use to pay for my transfers?
How can I confirm that a transfer has gone through?
How is the exchange rate determined?
What happens if I transfer money or airtime to the wrong phone number?
Why do I get an error "This mobile number is not able to receive Mobile Money transfers"?
How long does it take for the recipient to receive the funds?